Case Study - Hospitality & Entertainment

Security Services for a Leading Hospitality and Entertainment Company

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About the client

The client, situated in the US, specializes in hospitality and entertainment services. It employs a significant workforce and maintains operations across several key states. The company’s offerings include a wide range of entertainment and dining facilities, with an extensive network of gaming and tavern locations that are a high-visibility target for threat actors.

The client's challenge

The client was looking to engage with a service provider adept in managing and operating their platform – one that could enhance the value delivered and ensure top-tier protection against cyber threats, and services that included thorough threat analysis and remediation.

The company already had a Security Incident and Event Management (SIEM) technology and an Endpoint Detection & Response (EDR) solution from a prominent vendor but required a partner that could maintain and enhance the technology’s performance and extract its full potential in terms of cyber security.

 

The client was focused on:

  • Efficient management of their existing cyber security solutions
  • Enhanced cyber protection through proactive detection and response
  • Development and management of new security use cases

The benefits of CyberProof

  • High fidelity response driven by cyber analysts and security tools that cut the time to response through orchestration & automation
  • Multi-team SecOps collaboration with a cloud-native deployment that provides
  • integration and orchestration, facilitating interaction between distributed teams
  • Nation-state expert enrichment that brings real-world threat landscape experience from high-conflict cyberattack zones to SOC operations
  • Event data enrichment and insights that provide additional context to facilitate faster, more effective prioritization of alerts
  • Fewer false positives as data and logs are collected from multiple sources, reducing errors and time to detect
  • Established a rapid response process to defend against advanced malware and ransomware threats
Penetration testing expert meeting

Our solution

CyberProof partnered with the client to optimize their existing SIEM and EDR systems as well as provide them with full Managed Detection & Response (MDR) and Digital Forensics and Incident Response (DFIR) services. In addition, CyberProof’s team expanded the client’s systems into the cloud, taking an active

role in the management of their current use cases and the development of new strategic ones through Use Case Management that met the needs of their Gaming Management System to identify specific anomalies. This initiative not only maintained the integrity of the client’s pre-existing defense mechanisms but also augmented their overall security framework.

As a result, the client now benefits from a robustly managed security operation, equipped with enhanced capabilities for the rapid detection and response to cyber threats.

Architecture diagram

Architecture diagram

 

«Our partnership with CyberProof has sharpened our response to security threats. Their tailored enhancements to our security operations systems have led to a more efficient response process to minimize risks. The integration of CyberProof’s Use Case Management service has provided greater focus and customization to mitigate industry-specific threats.»

Client Cybersecurity Director

Further Information

CyberProof’s assistance to the client included the following:

  • Deployed over 10 tailored response playbooks to proactively contain threats
  • Integrated services architecture providing 360-degree coverage around cyber defense capabilities
  • Achieved over 50% of operational efficiency by automating SOC procedures
  • Created 2 well defined, measurable KPIs that drive service baselining and continuous improvement
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