6 New Year Promises for your Security Service Provider

As 2019 is just beginning, we can’t help wondering: What can security service providers expect in the coming year?

Tony Velleca, CEO of CyberProof, shares his top cyber security insights and predictions on trends, threats and innovative solutions, including those that will be of particular importance to clients this year.

The Year of Integration

Clients seem to have gotten tired of buying new tools. Instead, they are starting to focus on successfully integrating and deploying their existing cyber investments. At this stage, they are looking to their managed security service providers for help – and expecting them to provide a broader base of services, some of which may be more related to IT services (such as integration, for example).

A Focus on Roadmaps

Due to ransomware attacks, many clients have been forced to abruptly redirect their cyber security strategies in order to deal with urgent security issues. Some of these companies, who are now getting back on track in terms of implementing their security maturity roadmaps, have taken the time that’s passed to gain new perspective, such that they are reevaluating their roadmaps more globally. As a result, it’s likely that security service providers will be required to take on broader responsibility for overall cyber maturity across the digital landscape.

Data Overload  and All That Results 

As cyber security teams leverage more and more data to detect risks and threats – based on a zero trust model – they have need to archive data for longer periods. For this, current SIEM solutions are not cost effective, and larger companies are venturing into open source solutions (e.g., ELK) to satisfy their cyber security needs. Clients will be seeking security service providers who have greater flexibility in terms of threat intelligence – and, ideally, who have the expertise and capabilities to manage open source SIEM solutions. 

Security in the Cloud

As companies move to the cloud, the demands on security teams have expanded exponentially. Companies are looking now to security service providers to help define their security architectures, and to provide cost-effective means of securing clouds, endpoints, and conventional network environments – all without purchasing additional security solutions.

Don’t Forget Automation

Companies are focused on orchestrating and automating portions of incident response to alleviate the shortage in threat intelligence analysts that are straining security teams in many markets. As a result, security service providers today must include more automation capabilities, as part of their services.

Flexible Service Models 

Finally, the lack of skills talent is driving firms to look for more flexible staffing models as employee attrition rates are expected to rise. Security service providers may need to take a fresh look at their computer security incident management in order to enable the kind of growth and flexibility that their clients are seeking, much of which will continue to expand in the future.

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